Last updated: Tuesday December, 9 2025

We want you to love your Jenuine Feelings Co. items. Here’s how refunds and returns work:

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Print-on-Demand Products

Because our products are made-to-order, we cannot accept returns or exchanges for:
Size issues
Color preferences
Buyer’s remorse
Please double-check sizing charts and product details before ordering.

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Damaged or Defective Items

If your item arrives damaged, misprinted, or defective, you must contact us within 7 days of delivery.
We will request:
A photo of the item
A description of the issue
Your order number
After verification, we will issue a replacement at no cost to you.

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Lost Shipments

If your item is lost in transit, please notify us. We will work with the fulfillment partner to reship when appropriate.

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Cancellations

Orders cannot be canceled after they enter production (typically within hours of purchase).

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Incorrect Addresses

We are not responsible for items shipped to incorrect or incomplete addresses provided by the customer.

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